TicketZero is an AI agent that resolves e-commerce support tickets end-to-end. Not routing. Not deflecting. Actually fixing the problem, in seconds, while your team sleeps.
Hiring support agents costs $2,000â5,000/month each. And they handle the same 10 questions 90% of the time.
Customers wait hours. Each hour reduces the chance of repeat purchase by 15%. Your revenue leaks while tickets sit in queue.
Traditional chatbots route tickets to humans or give canned responses. Customers hate them. Satisfaction drops.
Black Friday. Product launch. Flash sale. Your support team drowns. Customers churn. Revenue you paid to acquire, gone.
One click. TicketZero connects to your Shopify store and syncs your orders, customers, and product catalog. No complex setup, no developer required.
Customer emails, chats, or submits a form. TicketZero ingests the ticket instantly, classifies it, and pulls all relevant order data automatically.
Not "let me transfer you." The agent processes refunds, triggers re-shipments, updates orders, and sends tracking info. The customer gets a resolution, not a runaround.
When something genuinely needs a person, TicketZero escalates with full context. Your team handles 20% of tickets instead of 100%.
Every feature purpose-built for Shopify store owners who want real resolutions, not ticket routing.
Approve returns, generate labels, and process exchanges automatically within your store policy rules.
Instantly pull order details, tracking numbers, and estimated delivery from Shopify and major carriers.
Issue full or partial refunds directly in Shopify, with automatic confirmation emails to customers.
Handle lost packages, wrong addresses, and delivery exceptions without human intervention.
Handle pause, cancel, and reactivation requests for subscription products with policy guardrails.
See what types of tickets come in, what gets resolved, what escalates, and where your policy gaps are.
| Traditional | TicketZero | |
|---|---|---|
| Response time | 2â24 hours | Under 30 seconds |
| Resolution | Routes to human | Resolves autonomously |
| Availability | Business hours | 24/7/365 |
| Cost per ticket | $5â15 | Pennies |
| Scales with traffic | Hire more agents | Instant, unlimited |
| E-commerce native | Generic | Built for orders, refunds, shipping |
No setup fees. No long-term contracts. Cancel anytime.
Get started without a credit card
Full access. No credit card required.
For stores handling 1,000+ tickets/month
Billed monthly. Cancel anytime.
Every e-commerce business deserves support that never sleeps, never burns out, and actually solves the problem. That's TicketZero.
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